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How to choose an HVAC company?


Having a reliable and efficient HVAC system is essential for maintaining a comfortable home environment. Whether you're in need of a quick repair, routine maintenance, duct system cleaning, or a new HVAC installation, picking the right HVAC contractor can really make all the difference.

So, how do you choose a good HVAC contractor to oversee your home comfort project? Join the team from Boonstra Heating and Air Conditioning to find out more about maintaining a good reputation as a leading HVAC contractor in your local area!

What should I look for in an HVAC contractor?

Selecting the right HVAC company is crucial. Here are some factors you need to think over before partnering with one moving forward:

Licenses and certifications

Verify that the company that is providing HVAC job, along with their technicians, has the necessary licenses and certifications. A valid license proves that a technician's education level makes them qualified to work on HVAC systems and fulfill industry requirements.

Knowledge and skill

Look for a company that has a strong track record and a wealth of knowledge. A skilled expert has a higher probability of managing various system complexities and carrying out troubleshooting successfully.

Insurance protection

Check to see if the HVAC company is adequately insured. Insurance protects you from responsibility in the event that your HVAC system is damaged or suffers a malfunction due to the actions of a technician. 

References and reviews

Ask relatives, close friends, or neighbours who have hired an HVAC for work about their experiences. You can also find reviews from previous homeowners online.

Free estimates

Obtain written, detailed quotations from different HVAC companies. To understand the scope of work, expenses, and any extra costs, compare quotes before choosing an HVAC company for the job.

Emergency services

Find out if the HVAC company offers emergency services. Knowing you have a reliable contact in case of an urgent issue can provide peace of mind and ensure the repair happens in a timely manner. Not only prevent further damage from occurring to your current system, but it also means you can get back to enjoying a comfortable interior in no time.

Where should I look for an HVAC company?

Lucky for you, searching for HVAC companies in your area is easier than ever. Here are some ways you can narrow down your online search:

Online directories

Look through internet directories like Better Business Bureau (BBB). You can evaluate the standing of HVAC providers in your neighbourhood with sites like these. You can also search local trade organizations and their websites for further information as well.

Friends and family referrals

Ask family members, friends, or co workers who have used HVAC services and had good experiences for referrals. Personal recommendations can offer valuable insight into how these companies conduct their daily business.

Search the web

Conduct a simple online search using search engines like Google. Explore their websites for more information and online reviews from past clients who have worked with different local companies in your area.

When evaluating HVAC companies and potential contractors, be sure to consider factors such as job experience, licensing, warranty information, reviews from past customers, and the range of services offered. If you’re still unsure about who to choose, don’t hesitate to reach out to individual companies directly to speak with their staff.

Should HVAC contractors always provide credentials?

Yes, HVAC companies should always be willing and able to provide credentials to demonstrate their qualifications and compliance with industry standards. These credentials serve as a form of assurance to customers that the company is qualified, licensed, and operates professionally. So, what credentials should you be on the lookout for? Let’s take a closer look below:


HVAC companies have to have a current provincial or municipal license. A license guarantees that the business meets the requirements and has the skills that are required to perform professional work.


In order to safeguard the company and their customers, HVAC companies must obtain insurance. This usually consists of liability insurance, which covers any damages that might happen throughout the project, meaning you won't be held responsible for any costs that may result from a technician’s errors. 


Industry-specific certifications indicate that the company has undergone additional training and testing in specific areas of HVAC expertise. While certifications are not always mandatory, they can demonstrate a promise of professionalism and ongoing education. For example, all Boonstra Heating and Air Conditioning technicians are Right Time™ certified.

Companies with credibility will recognize the value of openness and are usually happy to provide the documentation required to give customers peace of mind. If a business is reluctant or unable to offer credentials, this could be a red flag that they are not being honest with you. 

Should I ask for references in order to hire an HVAC company?

Yes, asking for references before hiring an HVAC company for the job is always good practice. By contacting their references, you can learn more about previous customers' experiences with the business and use that information to help you make an informed decision on whether or not to hire them for your project. So:

  • Ask the to provide references from recent

  • Ask for a number of recently completed references and projects that are comparable to the one you are looking to have completed,

  • Speak with previous customers if possible

  • Find out if the person who provided the reference is satisfied with the work that was done.

  • Listen to your intuition

Listen to your gut. If you notice red flags throughout your initial experience with a company and don’t feel 100% confident in their ability to oversee your HVAC project, look into other options.

What other questions should I ask my HVAC contactor before they work on my HVAC system?

Remember, feeling comfortable with the potential HVAC contractor you choose to perform services on your heating and cooling system is essential. Therefore, to ensure you settle on a good contractor and receive an excellent job result, here is a closer look at other questions you may want to consider asking a contractor before they work on the HVAC system in your home:

1. Ask a prospective contractor to outline the scope of the job

Ask them to outline the scope of the job they will be performing on your HVAC equipment. A technician from any good company with extensive experience in the heating and cooling industry should be able to outline the scope of the HVAC service they will be performing in your home.

2. Ask your HVAC contractor you hire what the timeline is for the HVAC project

Homeowners may also want to consider asking the HVAC contractor they hire what the timeline will be for your HVAC service. This can give you a better idea about what day you should book your service and make any arrangements to your daily schedule.

3. Consider asking an HVAC contractor if there's anything you need to do on your end

Whether you're having new HVAC equipment installed, annual maintenance, a home evaluation measuring your indoor air quality, or an HVAC repair, homeowners should aim to ask their chosen HVAC contractors whether there is anything they need to do to prepare their home for the upcoming appointment.

This could include things like cleaning the area around your HVAC system, removing any obstacles to and from your equipment, and moving any valuables away from the work site to ensure no damage occurs to your personal belongings.

What Boonstra Guarantees when Your Hire us for Your HVAC needs

Choosing an HVAC contractor is tough work. But when you choose to hire the professional and experienced HVAC team from Boonstra Heating and Air Conditioning:

Wide selection of HVAC systems

If you want a new HVAC system installed in your home, Boonstra Heating and Air Conditioning is pleased to offer an extensive list of ENERGY STAR certified units that optimize your energy efficiency ratings.

Free home evaluation

When you choose to work with us as your HVAC contractor, homeowners will receive a complimentary home evaluation. During this comprehensive home evaluation, a home comfort advisor will calculate your home's heating and cooling needs before determining whether your current equipment is keeping up with your home comfort needs.

Customized customer service

As a licensed HVAC contractor, Boonstra Heating and Air Conditioning knows that all homeowners and homes are different. This is why we're willing to work closely with you before customizing your experience with us.

Service Guarantee

Because we're confident in your ability to provide top tier HVAC solutions to homeowners, we are pleased to offer a 2-year warranty to repair, replace, or refund you, should you be unsatisfied with your experience.

Book an Appointment with the HVAC Technicians from Boonstra Heating and Air Conditioning

Are you looking for a reliable HVAC company? Look no further than Boonstra Heating and Air Conditioning. With over 55 years of experience, our team of certified and experienced HVAC technicians is well-equipped to provide you with high-quality HVAC solutions tailored to your needs.

Whether repairs, maintenance or the installation of a new unit, you can rest assured knowing your home is in good hands.

Boonstra Heating and Air Conditioning proudly operates throughout Hamilton, Burlington, Oakville, Brantford, and the surrounding areas. OUr HVAC technician team is available 24/7/365 days a year, including after-hours, weekends, and holidays, at no extra cost for all repair and maintenance services.

Further, if you're looking to upgrade to a new unit, know that our team offers a selection of discounts and financing options that can help you save money on your new purchase.

Better yet, when meeting with a home comfort advisor, homeowners will also receive a free quote when you purchase a new HVAC unit with us!

Book your appointment with an HVAC technician or home comfort advisor from Boonstra Heating and Air Conditioning over the phone or use our online booking form.

Work With Our Local Experts Contact bOONSTRA For A Free Quote On Your Hamilton HVAC, Plumbing or Electrical Installation

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